At Lucas Timbre, we aim to ensure a smooth and timely delivery experience for our customers. Please review our shipping policy below.
Orders are processed within 1-2 business days after order confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
Standard delivery takes 5-7 business days depending on the location.
Remote areas may require additional delivery time.
Shipping charges are calculated at checkout based on the delivery location and package weight.
Any additional duties or taxes imposed by local authorities are the responsibility of the customer.
We offer Cash on Delivery (COD) as our only payment method.
Customers must have the exact amount ready at the time of delivery.
If your order is delayed beyond the estimated delivery time, please contact us at [email protected].
If the package is lost or damaged in transit, we will work with the shipping provider to resolve the issue.
For any shipping-related inquiries, feel free to reach out to [email protected].
